Medius’ Don Holm on Achieving Real Outcomes, Data Readiness

In this discussion, Giuseppe Ianni hosts Don Holm, Global VP, Value Consulting, Medius, for a conversation on Medius’ solutions, data readiness, achieving real outcomes, and meeting partner and customer expectations. Medius is a sponsor of the upcoming AI Business Solutions Partner Executive Summit and can be found at Booth 025.

Key Takeaways

• Overview: Don leads the solutions and value consulting organization at Medius. Solution experts focus on creating a point of view on the value proposition of Medius solutions. They make accounts payable largely autonomous, which he describes as “a true managed-by-exception process that performs consistently fast” and helps the business scale.
• Community evolution: Medius is excited to see growth in data readiness and achieving real outcomes, from a process automation perspective, as the community evolves over the next couple of years. Most organizations, as it relates to AI, are just trying to have a solid set of data by which to apply AI against, which is “one of the areas Medius excels in,” Don notes. Additionally, businesses are looking more towards how to achieve real outcomes from a process automation perspective and real true efficiency, so this is another area where Medius is really focused and excited about.
• What customers need from partners: What do customers and partners need from solutions providers today? Don says the answer is simple: It’s accountability toward outcomes. “The reason why organizations invest in technology should be to achieve expected outcomes related to either business process…Having a partner that is focused on delivering the outcomes that a customer expects is kind of paramount and central to what we do, and it’s embedded in our overall methodology.”

For a 36-Hour Immersion into the FY27 Priorities that define Partner Success in the AI Era, join us at the AI Business Solutions Partner Executive Summit, running July 22-23, 2026, in Bellevue, Washington. Register today.