Microsoft’s Kyle Richardson explains how sellers can differentiate through an industry pathway focus or designations.
Industries
AI and Microsoft business apps expert explains three distinct approaches to orchestration workflows across AI agents, as well as the strengths and weaknesses of each.
Dr. Patrick McGill of Community Health Network shares AI agent and copilot usage update, approach to change management, and the partners helping to realize $10 million savings goal.
Mason Whitaker, president of Microsoft business apps partner Volt Technologies, shares insights on how Model Context Protocol can streamline work processes, bridging gaps between systems and actions.
Vendor-agnostic AI agent orchestration platform gains AWS-centric functionality and consulting firm indicates similar integrations wll be offered for other hyperscalers.
Veteran tech giants prove resilience and innovation still win, matching the market power of cloud-native disruptors.
Major health system shows the importance of planning for governance in the earliest days of deploying AI tech, as well as building a stable of tech vendors and platforms to enable innovation.
Duke Health chief data scientists details core components of governance, as well as work with Avanade, Microsoft, and other vendors to derive maximum advantage from AI technology.
Cycle time, accuracy, cost per successful task completion, and end-user satisfaction are vital metrics that will give visibility into the success of AI projects.
AI agents present opportunities to break down data silos, forecast health events, and develop personalized treatment plans. Such use cases benefit patients, providers, and the entire healthcare ecosystem.
EY’s leaders discuss how their partnership with ServiceNow is transforming compliance and AI deployment across industries like finance and manufacturing.
Microsoft and ServiceNow collaborate to advance AI-powered agent-to-agent communication.
Security software leader weighs in on agent security considerations, his firm’s partnership with Microsoft for Copilot Studio, and security of emerging agent-to-agent communication protocols MCP and A2A.
Security executive Krista Arndt explains how Security Copilot, agents improve response time to security incidents, accelerate training of new security professionals.
Adam Lieberman details AI focus at financial software provider Finastra: enterprise efficiency, devleoper productivity, and client commercialization. He also outlines the firm’s work with Microsoft.
Data from security firm Harmonic finds the typical organization has hundreds of AI apps in use, many of them unmanaged, while a majority of firms lack adequate governance strategies.
Advanced Copilot functions include search and notebooks, while new agents deliver on the promise of an integrated human-AI workforce that’s quantified in new research.
Board member and AI leader reveals company has saved 489,000 hours and delivered 11,500% ROI by tapping an AI assistant, whose use is expanding rapidly.
Business Apps and AI expert explains real-world use cases for MCP, Microsoft’s support for the emerging standard, and how partners can capitalize.
Microsoft’s Eric Fink joins the “Biz Apps Partner Podcast” to discuss SMB growth, partner-led sales and support, and rising ecosystem trends.






