In this moment, excerpted from the ISV Partner Breakout session “ISV Opportunities in Biz Apps,” Seth Bacon, Director, RSM, and Olga Karpman, Principal Program Manager, Business Applications, Microsoft, talk about the core benefits of the connection through the MCP server.
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Key Takeaways
- User adoption: Increased user adoption is a key benefit. Even if you have amazing software and technology, if people don’t use it and processes don’t change, then the benefit isn’t really being captured.
- Scaling: Being able to expand and scale is also important. It can be applied to a variety of areas. “Being able to call those appropriately, and then being able to call additional data that’s outside of Dynamics is huge.”
- Copilot Studio: Bacon explains how RSM has leveraged Copilot Studio. Connecting AI Foundry and MCP allowed them to quickly develop directly in Copilot Studio.
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