In this moment, excerpted from the session “Understanding Microsoft FY26 Segmentation, Organization & Roles,” Eric Fink, Partner Solution Sales, Business Applications, SMB, Microsoft, explores the role that agent consumption and Copilot Studio licenses sales play in partner revenue.
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Key Takeaways
- Revenue growth: In FY25, Copilot Studio in the SMB segment saw 4x revenue growth Agents emerging in Dynamics 365, like those for Sales and Finance, are beginning to handle large volumes of messages, and Copilot Studio now supports a pay-as-you-go model to accommodate this shift.
- Licenses and consumption: Fink notes that if you’re not including agents from Business Central, Dynamics 365 Sales, and Finance and Supply Chain in your implementation plans and customer pitches, you’re overlooking a major source of power and revenue: Copilot Studio licenses and agent consumption.
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