A Repeatable AI Opportunity for D365 Partners: Turning Customer Conversations into Copilot Context

Title: A Repeatable AI Opportunity for D365 Partners: Turning Customer Conversations into Copilot Context

Speakers:

• John Siefert, CEO, Dynamic Communities & Cloud Wars
• John Colgan, CEO, Solgari

Key Takeaways:

• Customer conversations can become reusable Copilot context, giving partners a way to capture customer-specific knowledge and make it more useful within Microsoft Copilot.
• This creates a repeatable AI opportunity for D365 partners. Rather than treating every AI project as a custom engagement, partners can develop repeatable approaches for turning customer knowledge into AI-enabled capabilities.
• Partners can add value by connecting business context to Microsoft AI. The opportunity is less about simply deploying Copilot and more about helping customers make Copilot relevant to their specific processes, data, and needs.