In this moment, excerpted from the Keynote Session “AI Innovation Changes the Way Partners Sell, Build Capacity & Drive Customer Success,” Cecilia Flombaum explains how the AI era will greatly impact the role that partners play in the ecosystem.
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Key Takeaways
- AI market potential: “The AI services-related market is huge,” notes Flombaum. Assisting customers with their AI journey will require the help of partners.
- Partner role: Partner’s services, especially in change management, will become increasingly vital as customers navigate through traditional industries and adopt new technologies along the way.
- Debunking obsolenscence: As noted, “the AI services-related market continues to grow… it will grow at an accelerated pace, so we’re [partners] are here to stay,” explained Flombaum.
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