
In this moment, excerpted from the “FY26 ISV Keynote” session, Daniel Brown, Chief Product Officer, Celonis, explains how the company leverages agentic AI and Microsoft platforms to unify data that informs business processes.
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Key Takeaways
- Process intelligence: Celonis builds process intelligence for its customers, and in the context of agentic AI, this involves three key components: lots of data, organizing the data, and to “do stuff with” the data.
- Microsoft platform: Microsoft, explains Brown, provides a solid platform for managing data through direct integrations with Fabric and Dynamics 365 as systems of record, and offers powerful tools like Power Automate for building agents and automations.
- Unifying data: Leveraging Microsoft platforms, Celonis is able to unify data from multiple systems of record to infer actual business processes, which is essential for enabling effective AI strategies, especially given the flexible nature of ERP and CRM systems.
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