In this moment, taken from the session “Optimal Case Study: BDO & Domain 6 Modernizing Cortland with Finance & Supply Chain Across 70,000 Apartment Units Globally,” Paul Langowski, Managing Director of Enterprise Business Applications, BDO, and Salim Faroukh, President and Founder, Domain 6 Inc., describe how they partnered to drive customer outcomes from strategy through implementation.
Key Takeaways
- Collaboration: Langowski says BDO partnered with Domain 6 from initial business strategy through the RFP process, helping drive a complex, cross-functional transformation from start to finish.
- Restructuring: Faroukh explains how his team restructured its demos, solutions, and customer engagement around business outcomes, combining BDO’s strategic guidance, collaborative delivery, and AI-driven innovation throughout the entire process from vision to implementation.
- Rethinking strategy: A focus on simplifying implementation with AI pushed Domain 6 to accelerate and rethink its approach, moving beyond standard ERP feature demos to a more outcomes-driven engagement strategy.
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