In this moment, excerpted from the ISV Partner Breakout session “ISV Opportunities in Biz Apps,” Olga Karpman, Principal Program Manager, Business Applications, Microsoft, highlights how using an MCP server can directly translate into Copilot Studio and open opportunities for D365 customer connections.
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Key Takeaways
- Using an MCP server: When building agents, you have the MCP server to expose data, tools, logic, frameworks, and operations. Your access to D365 customers becomes a connection to the exposed information, rather than changing the platform and development tools.
- Customer connections: Through this connection and opportunity to set this up in your environment, you’re able to build agents on the platform of your choice. You can meet your customers where they are as D365 users and secure business processes.
- Direct translation: An amazing element here is that you aren’t breaking your business model. While you still use Azure Cloud, you are also driving the usage of the MCP server which is going to translate directly into Copilot Studio.
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