Moment: Microsoft’s Georg Glantschnig Describes Partner Opportunities with Work IQ

In this moment, taken from the session “The Dynamics 365 AI ERP FY 2027 Partner Opportunity,” Georg Glantschnig CVP, Dynamics 365 Agentic ERP, Microsoft, describes an opportunity for partners to help customers build, manage, and maintain ecosystems of AI agents.

Key Takeaways

• Customer need: Many customers need guidance in managing an ecosystem of AI agents, creating a significant opportunity for partners to help design, govern, and maintain that intelligence layer.
• Work IQ: As such, Work IQ acts as an enterprise intelligence layer that transforms business data, policies, and system context into “deterministic” intelligence, enabling AI agents to deliver reliable and actionable outcomes.
• Partner opportunity: In closing, Glantschnig reiterates how Work IQ creates a major opportunity for partners to help customers build and manage this intelligence layer.