In this moment, taken from the session “The Agentic System of Work for Partners,” John Scandar, SVP, Alithya, describes how AI-related ERP opportunities are expanding partner responsibilities beyond traditional business applications work.
Key Takeaways
- Partner capabilities: Scandar says that partners now have to learn to price M365, place it on CSP, and support M365 Copilot alongside ERP implementations. In addition to being a business application partner, the team is developing capabilities as an M365 partner.
- Customer outcomes: Scandar says that one of Alithya’s customers approved an M365 implementation after seeing the AI opportunity, and the ERP sale also produced a contract for adoption and change management.
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