Event Moment: Microsoft’s Swamy Narayana Reviews Company’s Success by Design Program

In this moment, excerpted from the keynote session “AI Innovation Changes the Way Partners Sell, Build Capacity & Drive Customer Success,” Swamy Narayana, VP Customer Experience Programs, Dynamics 365, Microsoft, reviews Microsoft’s Success by Design program, which guides successful implementations.

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Key Takeaways

• Narayana explained that Success by Design is a best-practice framework Microsoft has emphasized since the start of the cloud journey to guide successful business application implementations.
• More specifically, Success by Design is a flexible set of success guidelines built on patterns that enable early detection, guidance, and confidence for each unique business application project. The program emphasizes consistently applying core principles to proactively guide every project toward success, regardless of its uniqueness.

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